Written by Josh Mabus, featured in industry-leading publications
The real problem

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Banking Feels the Same Everywhere

As a bank marketer, you see the differences.

You see charter types and product mixes.
You see community involvement and lending philosophy.
You see the heart behind the service.

But to most customers?

They just see a bank.

A building.
A logo.
A place to keep their money—until something goes wrong.

When the differences aren’t obvious, the choice doesn’t feel meaningful.
So most people don’t make one.

They don’t move.

Not because they’re loyal.
Because everything else looks the same.

That’s the real challenge:
They’re not actively choosing your competitor.
They’re just not seeing a reason to choose you.

The Sea of Sameness (And How We Got Here)

You’ve felt it.

You’ve seen your competitor’s ad and thought,
“That could’ve been ours.”

You’ve heard your CEO say,
“Can we do something like what [other bank] is doing?”

And you’ve probably even asked your agency,
“Can you show us what’s working for other banks?”

That’s not a failure. It’s a survival instinct.
Banking is conservative. Regulated. Reputation-driven.
You’re expected to be safe.

But “safe” becomes a trap.
It’s what leads to this moment:

You finally get buy-in for a bold, original campaign.
It’s on-brief. On-brand. And actually different.

You show it off.
And the first question someone asks is:

“Can you show us where someone has done this before?”

That instinct—understandable as it is—is the root of the sameness problem.

You’re not copying others because you lack creativity.
You’re copying others because you’re afraid to go first.

The Illusion of Safety

It’s easy to feel like fitting in protects your brand.
But it actually weakens it.

You’ve probably heard or said things like:

  • “Let’s not go too far with this.”
  • “We want to be different—but not too different.”
  • “We need to sound like a bank.”

Those phrases might help you avoid risk.
But they also make it harder for anyone to tell your story—or remember it.

And from the customer’s point of view, everything starts to blur.

What Your Customers Might See

You might have a brand with real depth—a distinct personality, clear values, and a meaningful story.

But that doesn’t mean your customers are picking up on it.

If your outward expression isn’t pulling its weight, you might be unintentionally blending in.

That can happen with:

  • A logo that doesn’t feel as different as it could
  • A color scheme that shows up in half your competitors’ ads
  • A name that sounds just like ten other banks in your region

Individually, none of these things are deal-breakers.
But together, they can make your brand harder to distinguish—especially to someone who isn’t looking closely.

And most people aren’t.
They’re busy. They’re scanning. They’re looking for something that feels relevant, clear, and maybe even a little refreshing.

If your brand doesn’t make that impression quickly, it may not get a second chance.

What Actually Stands Out

You don’t need to be flashy.
You just need to be clearer than the other guys.

Customers don’t want clever.
They want something that makes sense—something that feels right.

That means:

  • A homepage that gets to the point
  • A campaign that reflects real people, not polished stock photos
  • A tagline that speaks to something your audience actually feels
  • A tone that sounds like someone—not something

Your job is to find the small nuance that sets your bank apart—
and magnify that nuance until it becomes unmistakable.

You don’t have to be loud.
You just have to sound like you—and only you.

That alone makes a difference.

Proof It Works

We’ve helped banks step out of the sea of sameness—and we’ve seen what happens when they do.

None of them stood out by being trendy.
They stood out by being true.

You Don’t Need a Revolution—You Need to Zig

The next time someone says,
“Every other bank is doing this,”
Your answer should be:
“That’s a good reason for us to find something more original.”

Because when every other bank is zagging, your best move is to zig.

Familiar brands fade into the background.
But brave ones don’t just attract attention. They earn trust.

And they give customers something they haven’t had in a while:
A real reason to move.

So go ahead—make your move.
Say what only your bank can say.
Say it like you mean it.
And let the others keep blending in.

You’ve got better things to say.